Frequently asked questions about NOVA.

Everything about how our products are made, how to use them, and how subscriptions, shipping and returns work. If your question is not here, our team is one message away.

How do I use NOVA products?

Every product carries clear directions on the label and on its product page. Our formulas are made to fit into a normal daily routine rather than complicate it, and take one simple step a day.

When will I notice a difference?

It varies from person to person. Wellness products work best with consistency, so use them daily and give them time to settle into your routine rather than expecting an overnight change.

Are NOVA products safe to use?

Our products are made from organically grown ingredients and quality materials in the USA. Use only if the seal is intact, and store formulas in a cool, dry place.

Speak to your healthcare provider before use if you are pregnant, nursing, taking medication or managing a medical condition. Keep out of reach of children.

Can I use more than one NOVA product?

In most cases yes, our products are designed to sit alongside each other in a daily routine. If you take medication or manage a health condition, check with your healthcare provider first.

Do I have to subscribe or can I buy once?

You can do either. A one-time purchase is always available. A subscription is simply the easier way to stay consistent, and it saves you money on every order, includes free shipping, and comes with a free NOVA ring.

Can I pause or cancel my subscription?

Yes, at any time. There is no lock-in and no questions asked. You control when your deliveries arrive from your account, so you can pause, delay or cancel whenever it suits you.

Do I really get a free ring with a subscription?

Yes. A NOVA ring is included free with every subscription, along with free shipping and a saving on every order.

How much is shipping and how long does it take?

Shipping is free on every subscription order, and free on one-time orders over $250. Below that it is calculated at checkout. Most US orders arrive within a few business days of dispatch.

What is your returns policy?

Every order is covered by a 30-day money-back guarantee. If a product is not right for you, contact our team within 30 days and we will refund you in full. No stress and no complicated returns process.

Do you ship outside the USA?

We currently ship within the United States. Join our email list and we will tell you as soon as that changes.

Still have a question about our products?

Start with the goal that matters to you

Natural wellness that works with your body, certified organic, made in the USA, backed by a 30-day guarantee.